Services
Advisory services for organisational resilience
Northstar provides specialist advisory services designed to strengthen organisational preparedness, improve crisis management capability and support the continuity and recovery of critical operations. Our services combine independent assessment, strategic advice and practical operational experience.
Our approach
Resilience must be practical, proportionate and demonstrable.
Independent
Objective assessment and advice, free from the assumptions that routine internal reviews may carry.
Practical
Proportionate recommendations focused on real capability improvements, not documentation for its own sake.
Demonstrable
Arrangements tested under realistic conditions, so preparedness can be shown rather than assumed.
Major Incident Readiness & Assurance
Do you know how your organisation would perform during a major incident?
Independent reviews of organisational readiness, examining emergency response, crisis management, leadership, escalation and recovery arrangements.
Typical scope
- Major incident readiness assessments
- Capability and maturity reviews
- Command and escalation reviews
- Critical dependency assessments
- Executive reports and improvement roadmaps
Client outcome
Independent assurance and a clear, prioritised improvement programme.
Crisis Management & Strategic Leadership
Effective crisis leadership begins long before a crisis occurs.
Develop structures, processes and leadership capabilities to manage complex, rapidly evolving situations.
Typical scope
- Crisis frameworks and plans
- Crisis management team (CMT) roles
- Activation and escalation
- Strategic decision-making
- Communications coordination
- Executive coaching and exercises
Client outcome
Leadership teams better equipped to make informed decisions under pressure.
Emergency Response & Preparedness
Operational readiness when every decision matters.
Evaluate and strengthen emergency preparedness and response capabilities with a focus on people, systems and coordination.
Typical scope
- Response capability assessments
- Emergency plans
- Incident command
- Resource and competence reviews
- Interface coordination
- Exercises
Client outcome
Proportionate, effective and tested response arrangements.
Business Continuity & Operational Resilience
Protecting the activities and services that matter most.
Identify critical activities, understand dependencies and develop continuity and recovery strategies.
Typical scope
- Business impact analysis
- Critical dependency mapping
- ISO 22301-aligned reviews
- Continuity and recovery strategies
- Plans
- Scenario testing
Client outcome
Improved ability to maintain essential services and recover within agreed priorities.
Training, Simulation & Exercising
A plan is only as effective as the people required to implement it.
Design and facilitate realistic exercises that challenge assumptions and improve performance.
Typical scope
- Executive tabletop exercises
- Major incident simulations
- Command exercises
- Continuity and recovery exercises
- Evaluation
- After-action reviews
Client outcome
Tested capabilities and actionable lessons learned.
Strategic Resilience Advisory
Independent perspective. Informed decisions. Stronger organisations.
Help senior leadership establish resilience priorities and strengthen governance and capability.
Typical scope
- Resilience strategy
- Governance reviews
- Maturity assessments
- Improvement programmes
- Executive advisory
- Performance frameworks
Client outcome
Clear strategic direction and practical priorities.
Major Incident Readiness Review
Is Your Organisation Ready?
Understand your major incident readiness, identify critical gaps and prioritise the improvements that matter.